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RIAC ANNOUNCES NEW CUSTOMER SERVICE INITIATIVES

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New Nursing Rooms, Parking Reservations and other health and safety improvements now available at T.F. Green Airport

Warwick, RI – September 22, 2020 – The Rhode Island Airport Corporation (RIAC) is pleased to announce several new amenities and services for patrons of T.F. Green Airport.  Although passenger volume at PVD and throughout the nation remains low amid the COVID-19 pandemic, RIAC staff have continued to work to improve and implement new services for the traveling public:

  • New Nursing Rooms to provide a pleasant and private space in the airport concourse to accommodate nursing mothers, offering comfortable seating, bright natural lighting, paper towels, access to electrical outlets, hand-sanitizer, mirrors, as well as garment hangers and room for travelers’ personal belongings;
  • Emergency Naloxone Rescue Kits in all automated external defibrillator (AED) stations throughout the airport, helping to provide prompt access to lifesaving nasal administered medication for opioid overdoses until airport police and rescue teams can render additional assistance;
  • New “touchless” parking ticket dispensers will be implemented for all airport operated parking facilities, including Garages A & B, as well as Lot D, providing yet another customer service upgrade to promote safe and healthy travel for all T.F. Green Airport patrons, and;
  • New Parking pricing and reservation availability for airport operated parking, allowing one to reserve parking in advance for covered parking Garages A Garage B as well as short and long term parking Lot D.All reservations are scanned at entry and exit providing touchless implementation. Reservations and additional coupon savings lowering the daily parking rates to as low as $12 with no hidden taxes or fees are available at https://parkpvdairport.com.(Note: Due to lowered passenger volume, long-term parking Lot E remains closed until further notice.)

T.F. Green Airport cleaning crews continue enhanced sanitizing protocols, utilizing EPA and CDC approved hospital grade disinfectants, electrostatic sprayers, and automated cleaning technology to efficiently and effectively sanitize escalator railings and other high touch areas throughout the terminal. Free face coverings are also now available at airline counters, security check points and airport information desks. Passengers are also being encouraged to check with individual airline policies regarding COVID-19 policies, including facemask requirements. Updated links to airline specific COVID-19 travel alerts and safety requirements, are available on T.F. Green’s website at www.PVDAirport.com.

About T.F. Green AirportA convenient and low-cost international gateway to New England, T.F. Green Airport (PVD) has a large catchment area with 7.5 million residents within 90 minutes of the airport. It attracts passengers from nearby Massachusetts and eastern Connecticut. PVD is located just outside of Providence, Rhode Island. Well known for ease of traveler access, affordable parking and short lines, T.F. Green Airport was named as one of USA Today’s Readers’ Choice Best Small Airports” for 2020 as well as “Top Five” in Travel + Leisure’s “World’s Best 2020” Awards for Top Domestic Airports.

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